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Respond to situations with purposeful and reflective judgment to determine course of action.  Reflect upon own assertions objectively to make good decisions based on consideration of situation, assumptions, data and evidence drawn from conclusions, implications and the study of possible consequences. 

Question the validity of assumptions and analyse problems and issues with a clear sense of scope and context, identifying hypothesis, positions and perspectives of the problems and issues being addressed.  Address issues and their relationships to each other, questioning assumptions and recognizing nuances of the issues to formulate opinions and exercise judgment.

Leaving a problem unsolved may be a solution to a problem. Remaining undecided may be a decision. How do we know? How do we know the course of actions we should take? How do we take ownership of situations to overcome dilemmas and obstacles that arise? How do we respond to situations with purposeful and reflective judgement to determine our course of action?

Our actions in response to situations bear significant implications on the subsequent events that follow. Problem solving and decision-making are situations where many a times tough actions are needed, either to resolve a situation or to intervene in a situation.

This workshop will address critical thinking skills and the strategies to engage them for effective problem solving and decision making. It will demonstrate through examples and case studies, the multiple perspectives of critical thinking that can be deployed to harness our problem solving skills and decision-making abilities to meet business goals and objectives.

Use different and multiple perspectives of a situation to break down complex problems into simpler parts and resolve them rationally.  Ask good questions and challenge conventions to solve complex problems.

Explore possible actions and implications to problems and issues to manage work processes and organise information.  Distinguish between facts and opinions and examine sources of information and evidence, questioning their accuracy and reliability.

Anticipate obstacles and think ahead of next steps, drawing reference from experience and wide sources of information.  Address a wide perspective of information drawn from diverse sources of reference to generate ideas and improvise solutions to issues and problems.

Identify problems and analyse the relationships between problems and situations, their likely causes and consequences.  Consider causes and effects to address issues and existing or potential consequences.


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